This Privacy Policy describes how Heap Labs LLC ("we," "our," or "us") collects, uses, and shares information about you when you use our website and services, including dealspeak.ai (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information
• Payment and billing information
• Communications with us (support requests, feedback)
• Content you create or upload through the Service

1.2 Information Automatically Collected

When you use the Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, features used, time spent)
• Log data (access times, dates, referring URLs)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send administrative messages, updates, and support communications
• Respond to your inquiries and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Personalize your experience
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how visitors interact with the Service
• Marketing Cookies: Used to track visitors across websites for marketing purposes

3.2 Third-Party Tracking Services

We use the following third-party services that may set cookies and collect information:

Facebook Pixel

We use Facebook Pixel, a web analytics service provided by Meta Platforms, Inc. ("Facebook"). Facebook Pixel uses cookies and similar technologies to help us:

• Measure the effectiveness of our advertising campaigns
• Understand how users interact with our Service
• Deliver targeted advertisements to you on Facebook and other platforms
• Track conversions and optimize ad performance

Facebook may collect information about your visits to our Service and other websites, and may use this information to provide measurement services and target ads. For more information about Facebook's data practices, please visit Facebook's Data Policy at https://www.facebook.com/privacy/explanation.

You can opt out of Facebook Pixel tracking by adjusting your Facebook ad preferences or by using Facebook's opt-out tool at https://www.facebook.com/settings?tab=ads.

Google Ads (Google AdWords)

We use Google Ads (formerly Google AdWords), an advertising service provided by Google LLC ("Google"). Google Ads uses cookies and similar technologies to:

• Track conversions and measure the effectiveness of our advertising campaigns
• Deliver personalized advertisements based on your interests
• Analyze user behavior and website traffic
• Optimize our advertising spend and targeting

Google may collect information about your visits to our Service and other websites, and may use this information to provide measurement services and target ads. For more information about Google's data practices, please visit Google's Privacy Policy at https://policies.google.com/privacy.

You can opt out of Google Ads tracking by visiting Google's Ads Settings at https://adssettings.google.com or by using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

3.3 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processing, data analytics, hosting)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us explicit permission to share your information
• Advertising Partners: As described in the Cookies and Tracking Technologies section above

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of certain data collection and processing activities
• Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by us
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes by contacting us as provided below.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. International Users

The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Heap Labs LLC
Email: support@dealspeak.ai
Address: 95 W BEAU ST STE 600, Washington, PA 15301