Last Updated: December 2, 2025
These Terms of Service ("Terms") govern your access to and use of the dealspeak.ai website and services (the "Service") operated by Heap Labs LLC ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
dealspeak.ai is an AI-powered sales training platform that provides voice-based conversation simulations and training scenarios. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
To use certain features of the Service, you must register for an account. You agree to:
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to violation of these Terms, fraudulent activity, or non-payment of fees.
The Service is offered on a subscription basis. Subscription fees, billing cycles, and features are described on our pricing page. We reserve the right to modify our pricing at any time, provided that such changes will not apply to your current subscription period.
Payments are processed through third-party payment processors (including Stripe). By providing payment information, you authorize us to charge your payment method for all fees due. You are responsible for maintaining valid payment information.
Subscriptions automatically renew at the end of each billing cycle unless cancelled prior to the renewal date. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.
We offer a 30-day money-back guarantee for new subscriptions. If you are not satisfied with the Service within the first 30 days of your initial subscription, you may request a full refund by contacting us at support@dealspeak.ai.
Refund Eligibility:
Refund Processing:
After the 30-day guarantee period, all fees are non-refundable except as required by applicable law. We do not provide refunds for partial subscription periods, unused portions of your subscription, or for any reason other than those specified above. This refund policy does not affect your statutory rights as a consumer.
We reserve the right to change our subscription fees at any time. Price changes will be communicated to you in advance and will apply to subsequent billing cycles.
You may use the Service only for lawful purposes and in accordance with these Terms.
You agree not to:
You retain ownership of any content you create, upload, or submit through the Service ("User Content"). However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such User Content solely for the purpose of providing and improving the Service.
You are solely responsible for your User Content. You represent and warrant that:
We reserve the right to remove, edit, or refuse to post any User Content that violates these Terms or that we determine, in our sole discretion, is objectionable or harmful.
The Service, including its original content, features, functionality, design, and software, is owned by Heap Labs LLC and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
"dealspeak.ai," "Heap Labs," and related logos and marks are trademarks of Heap Labs LLC. You may not use these trademarks without our prior written permission.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.
The Service may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of third-party services. Your use of third-party services is subject to their respective terms and conditions.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
The Service uses artificial intelligence and machine learning technologies. We do not guarantee the accuracy, completeness, or suitability of AI-generated content or training scenarios. The Service is intended for training purposes only and should not be relied upon as professional advice or guidance.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HEAP LABS LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Heap Labs LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with:
You may terminate your account at any time by canceling your subscription and deleting your account through the Service's account settings.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of Pennsylvania, United States, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the Service shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Washington, Pennsylvania, and judgment on the arbitration award may be entered in any court having jurisdiction.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Notwithstanding the foregoing, we may seek injunctive or other equitable relief to protect our intellectual property rights in any court of competent jurisdiction.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Heap Labs LLC regarding the Service and supersede all prior agreements and understandings.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms or any rights hereunder without restriction.
If you have any questions about these Terms, please contact us:
Heap Labs LLC
Email: support@dealspeak.ai
Address: 95 W BEAU ST STE 600, Washington, PA 15301