Daily AI voice practice on the conversations a bdc representative actually has.
Press play to hear a 90-second sample call — then see exactly how DealSpeak scores it.
The conversation started with a greeting, but it was brief and lacked a proper introduction or engaging opening.
Asked about the customer's needs but could have dug deeper to understand pain points and preferences.
Effectively closed by providing a solution and next steps, but could have confirmed details more explicitly.
Every practice call is scored against a 30-point rubric tailored to the role.
The BDC rep is the phone-first conversation specialist. They handle internet leads, inbound calls, no-show follow-ups, service-to-sales conquest, and outbound prospecting. Most BDC reps never close a deal — their job is to book the appointment that gets the customer onto the lot.
High-volume BDCs target 8-15 per day per rep.
Percentage of appointments that show up. 50-65% is typical.
Percentage of leads worked that convert to an appointment.
Speed-to-lead. Under 5 minutes is the standard goal.
BDC reps typically earn base salary + per-appointment bonuses + show-rate bonuses + sold-deal commissions on appointments they set that close. Base ranges $14-$22/hour; total comp ranges $35k-$70k.
Lead just submitted a form. Practice the open + appointment set in under 8 minutes.
"What's your best price on the silver F-150?" Practice the deflection-to-appointment.
Customer missed their appointment yesterday. Practice the re-engagement call.
Customer admits they're just researching. Practice the value-add appointment ask.
A service customer is approaching trade equity. Practice the bridge to the sales floor.
Calling a lapsed lead from 6 months ago. Practice the warm-reactivation open.
Role-tuned scenarios. Same-day setup. $15/month for your first user, $30 per additional user.